Console & Webview
DocumentationChangelogConsoleWebsite
  • 👋Welcome
  • Webview
    • 🚀Set up your Webview
      • ⚙️Basic settings
      • 🎨Branding
      • 🏦Institutions
      • 🧘‍♀️Reassurance
      • 💵Accounts
    • 😊Reassure your users
    • 🔗Link builder
    • 📲SCARequired: best practices
    • ⁉️Error message
    • ➡️Demo institution and test connectors
  • Console
    • Introduction
      • Set up your Powens Console account
      • Invite members to collaborate with you
        • Multiple teams
    • Dashboard
    • Health Center
    • Connectors activation
    • Webview WYSIWYG
    • Webview performance
Powered by GitBook
On this page
  • How can you improve the user experience?
  • Which steps to maximize the reconnection success rate?

Was this helpful?

  1. Webview

SCARequired: best practices

Discover a list of actions you can implement to help your end users resolve their SCA.

PreviousLink builderNextError message

Last updated 1 year ago

Was this helpful?

How can you improve the user experience?

1 - A dedicated field in our API to ensure the continuity of the synchronization: In the response, the property access_expire provides the exact expiration date of the user consent.

2 - A dedicated and simplified customer journey to allow users to have the smoothest reconnection experience.

  • A quick flow without the bank selection.

  • A direct “redirection” to the bank authentication page to renew the consent.


Which steps to maximize the reconnection success rate?

Before the first synchronization

Follow these steps to display this message on your Webview:

  1. Login to your Console account

  2. Go to the application tab

  3. Click on customize

After the first synchronization

Push notification template

Ton compte "institution x" est déconnecté", Reconnecte le dès-maintenant

Email notifications template

In-app notifications template

📲
This just an example. This should depend on your Use case & client typology.
Enable the PSD2 message option