# SCARequired: best practices

### How can you improve the user experience? 

<mark style="color:blue;">**1 - A dedicated field**</mark> **in our API to ensure the continuity of the synchronization:** In the response, the property access\_expire provides the exact expiration date of the user consent.

<div align="left"><figure><img src="https://1586949369-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPAvWKjNBR0YuRJ2VlhDy%2Fuploads%2Fd8tuMsk6rERppylcMMsO%2Fexpiration%20date-min.png?alt=media&#x26;token=bda1782b-d5a1-4279-aaf7-1a111d6614f6" alt="" width="563"><figcaption></figcaption></figure></div>

<mark style="color:blue;">**2 -**</mark> <mark style="color:blue;">**A dedicated and simplified customer journey**</mark> **to allow users to have the smoothest reconnection experience**. &#x20;

* A quick flow without the bank selection.&#x20;
* **A direct “redirection” to the bank authentication page to renew the consent.**

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### Which steps to maximize the reconnection success rate?

<figure><img src="https://1586949369-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPAvWKjNBR0YuRJ2VlhDy%2Fuploads%2F1ixVMdmrEvzqE4RASTIt%2FSteps%20SCA-min%20(1).png?alt=media&#x26;token=bd2f0320-de9f-4f30-8b0a-113154e95c26" alt=""><figcaption><p>This just an example. This should depend on your Use case &#x26; client typology.</p></figcaption></figure>

#### <mark style="color:blue;">Before</mark> the first synchronization

Follow these steps to display this message on your Webview:&#x20;

1. Login to your Console account&#x20;
2. Go to the application tab&#x20;
3. Click on customize&#x20;
4. [Enable the **PSD2 message** option](https://docs.powens.com/console-webview/set-up-your-webview/reassurance#3-dsp2-message)

#### &#x20;<mark style="color:blue;">After</mark> the first synchronization

<details>

<summary><strong>Push notification template</strong></summary>

Ton compte "institution x" est déconnecté", Reconnecte le dès-maintenant&#x20;

</details>

<details>

<summary><strong>Email notifications template</strong></summary>

</details>

<details>

<summary><strong>In-app notifications template</strong></summary>

</details>

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