# Reassurance

### <mark style="color:blue;">**1/ Hide or display the Reassurance page**</mark>

Choose to reassure your PSU (Payment Service Users) by displaying impactful reassurance elements.

<figure><img src="https://1586949369-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPAvWKjNBR0YuRJ2VlhDy%2Fuploads%2FpTRInmlvXOLAHDSYEKhg%2FReinsurance%20page-min%20(1).png?alt=media&#x26;token=e5e7507c-f1ad-4e06-8c47-e44d8f6cffa5" alt=""><figcaption></figcaption></figure>

### <mark style="color:blue;">**2/ Reassurance elements order**</mark>

Choose which reassurance elements to display first in the Webview to emphasize what will resonate most with your PSU (Payment Service Users).\
PSU, will still be able to see all other clauses by clicking on "Learn More".

{% hint style="info" %}
If you decide to add reassurance element on your own interface, we advise you to select different clause/argument to avoid repetition between those screens.
{% endhint %}

<figure><img src="https://1586949369-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPAvWKjNBR0YuRJ2VlhDy%2Fuploads%2FW130GUc6ioa6avBJ5VHi%2FReinsurance%20elements%20order.png?alt=media&#x26;token=494c2b37-565a-438c-90d8-42e3b1c4839a" alt=""><figcaption></figcaption></figure>

**Clause's details ⤵**

<details>

<summary>English version</summary>

**Regulated** \
Powens (Budget Insight) is a certified payment institution authorized by the Autorité de Contrôle Prudentiel et de Résolution (ACPR), under the CIB number 16948.

**Security**\
For maximized security, your data is end-to-end encrypted and stored in the European Union.

**Confidentiality**\
Only Powens (Budget Insight) has access to your credentials and has the responsibility to protect them. At no point Powens takes possession of your funds.\
\
**Servers**\
Your data will never cross the European Union borders: all our servers are located within it.\
\
**Sovereignty**\
Your data is your property, you have the possibility to revoke your bank connections, delete them or limit their scope at any time.

**Compliance**\
We comply with the Revised Directive on Payment Services (PSD2). We also comply with GDPR, enforced by the Commission nationale de l'informatique et des libertés (CNIL).

</details>

<details>

<summary>French version</summary>

**Régulé**\
Powens est agréé en qualité d'établissement de paiement par l'Autorité de Contrôle Prudentiel et de Résolution (ACPR), sous le numéro CIB 16948.

**Securité**\
Pour une sécurité optimale, vos données sont chiffrées de bout en bout et seront stockées dans l’Union Européenne.

**Confidentialité**\
Powens est contrôlé par l'ACPR et la Banque de France. Seul Powens a accès à vos identifiants bancaires et a la responsabilité de les protéger. \<Client name> n'aura aucun accès à vos identifiants.

**Servers**\
Vos données ne passeront jamais les frontières de l'Union Européenne : tous nos serveurs se situent en son sein.

**Souveraineté**\
Vos données vous appartiennent, vous avez la possibilité de révoquer les connexions bancaires, de les supprimer ou d'en limiter le périmètre à tout moment.

**Conformité**\
Nous respectons la Directive Européenne sur les Services de Paiement (DSP2). \
Nous respectons également les principes du RGPD, défendus par la Commission nationale de l'informatique et des libertés (CNIL).

</details>

### <mark style="color:blue;">**3/ PSD2 message**</mark>

PSD2 message is displayed on Success screen at the end of the Connect Webview flow. \
It's here to inform PSU, that under European's banking law, a SCA (Strong Customer Authentication) will be requested after 180 days to maintain account synchronization.\
For one time connection PSU (such as Credit use case), you should hide this message.

<figure><img src="https://1586949369-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPAvWKjNBR0YuRJ2VlhDy%2Fuploads%2FIjbW6cH5pfnUHwtaC0Xy%2FDSP2%20message-min.png?alt=media&#x26;token=1ed9c571-bde7-4451-ae72-566ecfb95ca9" alt=""><figcaption></figcaption></figure>

### <mark style="color:blue;">**4/ Bug message**</mark>

Reassure your PSU (Payment Service Users) by displaying the email address of your support or a link to your FAQ. \
The 'Request ID' displayed on that screen will be very useful for your Support team to help PSU by checking their connexion with [**Synchonization page**](https://docs.powens.com/console-webview/console/health-center#synchronizations) from the Console.

<figure><img src="https://1586949369-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPAvWKjNBR0YuRJ2VlhDy%2Fuploads%2F49qNYVetH5smwaSQYsW6%2FSupport%20message-min%20(1).png?alt=media&#x26;token=8232c575-0934-4b79-a2e7-73c0e892afde" alt=""><figcaption></figcaption></figure>

### <mark style="color:blue;">**5/ Sidebar / Breadcrumb**</mark>

Sidebar (only display on desktop), help PSU to anticipate different steps on his journey on the Webview.\
Depending of your PSU type, you could also decide to get straight to the point by removing all distractions placed in the path of your PSU (Payment Service Users).

<figure><img src="https://1586949369-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPAvWKjNBR0YuRJ2VlhDy%2Fuploads%2FvVSJiACTmql9ZORtoZJ8%2FSidebar%20Desktop.png?alt=media&#x26;token=72b725ef-14ca-4dcd-ab67-b8b2ea15d95e" alt=""><figcaption></figcaption></figure>